Ulla Saleh

Recent Posts

Best Practices to Protecting Your Brand Online in Q4

How different will Q4 be for retail e-commerce this year? All signs point to a record-breaking quarter as digital sales become the new normal after months of lockdowns and quarantines. Experts predict that digital will account for 30% of sales during the upcoming holiday season, up from 14% in 2019.

We hosted a webinar around this topic to help companies strategize on how best to protect their brand for the rest of 2020. In this webinar, Helen Southgate, Managing Director of EMEA and APAC at Acceleration Partners and Van Chappell, General Manager EMEA at BrandVerity, had a lively discussion on what brands should expect to see in Q4 and what this enormous digital spike can mean for online brand protection. The full recording of the webinar is available here.

Here are three key takeaways from the webinar:

Ulla Saleh
Oct 20, 2020

Top 5 Tips to Protect Your Brand This Holiday Season

Every year, we alert our customers and prospects that Q4 is when we see a significant uptick in non-compliant behavior from affiliates and partners. In some cases affiliates may not be aware of the various program rules of the various brands with which they work. In other cases, bad actors take advantage of the surge in online advertising in preparation for the holidays and the fact that brands are distracted and busy. For would-be fraudsters interested in making some easy commission income, the temptation to divert branded traffic is great.

But not this year!

Ulla Saleh
Sep 29, 2020

Ortlieb v. Amazon: The Implications for Paid Search Marketers

In July 2019, the German Federal Court of Justice (BGH) ruled that Amazon’s advertising on Google using the branded term “Ortlieb” was a trademark infringement because the Google ad led to a list of results on Amazon that included competitors’ products. Some commentators and bloggers erroneously concluded that the German court was in effect banning brand bidding. Others downplayed the impact or didn’t fully understand the nuances of this decision.

Ulla Saleh
Sep 24, 2019

Top 3 Things to See and Do at CardCon 2019

On your way to CardCon? Or are you already in Washington, DC attending FinCon? This is our third year attending CardCon, and we are really looking forward to this conference, the premier event for credit and credit card media. The agenda is packed with interesting sessions and roundtables.

Ulla Saleh
Sep 6, 2019

Understanding Trademark Rules and Owning Your Brand Voice

I caught up with Christi Olson, Head of Evangelism for Search at Microsoft at the leading search conference MozCon. In her presentation, “What Voice Means for Search Marketers,” Christi provided an overview of Microsoft’s 2019 Voice Report and offered suggestions on how to prepare for the growing prevalence of voice search. Her presentation focused on voice search usage and how to adapt your strategy to take advantage of voice search adoption.

While MozCon focuses on SEO and organic search, Christi’s presentation raised many questions for those of us interested in paid search and brand protection. Christi was kind enough to answer my questions.

Ulla Saleh
Aug 26, 2019

11 Ways to Keep Your Credit Card Marketing Program Compliant

Compliance managers at credit card issuers, networks, and publishers have the unenviable task of keeping their programs compliant in a constantly changing space. Every time a credit card issuer changes a rate, for example, there is a risk that webpages across the ecosystem of content housed on the web, will be out-of-date. The risk for non-compliance is high and the consequences range from frustrated or misinformed customers to fines and legal action taken by regulatory agencies. Every word published—by the issuer, by a partner, by an affiliate, or even by a consumer—creates an opportunity for risk.

Ulla Saleh
May 8, 2019

Search Engine Trademark Rules in PPC With Real-World Examples

The search engines’ rules around trademark use in paid search ads in the United States are nuanced and complicated. Unless you work with them every day, as we do, it can be difficult to know when an ad complies with the rules.

What is crystal clear though is the frustration you have when you see a competitor showing up on the search engine results page (SERP) using your branded keywords. Infuriating? Yes, but is it allowed? It depends.

Ulla Saleh
Apr 1, 2019

Celebrating International Women’s Day: An Interview with Georgia Gier, VP of Customer Success

As part of our celebration of International Women’s Day, I thought it would be fun to sit down with Georgia Gier, our VP of Customer Success. Georgia was the first woman hired at BrandVerity six years ago. She started as a Customer Success Manager and now leads a geographically dispersed team of eight and is a key member of BrandVerity’s leadership team.

Ulla Saleh
Mar 8, 2019

Brand Protection as Part of Your 2019 Paid Search Strategy

We recently asked six paid search experts what they thought were the most important PPC trends for 2019. While there were a variety of answers, the clear winner in terms of impact on SEM for the coming year was automation. Like it or not, automation is unavoidable and search engine marketers need to learn how to thrive in this automated paid search world.

Ulla Saleh
Jan 28, 2019

Latest Google Ads Policy Update to Call-Only Ads

Noticed anything different when setting up call-only ad campaigns in Google Ads? In December, Google made changes to their call-only ads policy. While the changes may appear relatively minor, they have implications for advertisers wishing to use this type of ad. These updates are in line with Google’s philosophy of providing a smooth customer journey and ensuring that people engaging with ads on their search engine are finding what they want.  

Ulla Saleh
Jan 9, 2019
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