As we all continue to reflect on everything we’re grateful for this holiday season, BrandVerity wants to position the spotlight on a team member who was recognized for their outstanding work and achievements in online compliance, General Manager Van Chappell.
The 2021 holiday shopping season is projected to drive an incremental 9% in US retail sales year over year to reach $1.12 trillion—the strongest growth rate since 1999. This surge in holiday spend will spread across both brick and mortar and ecommerce driven by consumers' increase in discretionary income amidst ongoing supply chain issues. Marketers can easily take advantage of this revenue opportunity by maximizing the value of their in-person and digital presence through the partner channel—optimization that requires brand safety to be effective.
Maintaining omnipresence is essential for marketers—but perhaps equally important is protecting brand integrity across channels. Whether you're currently prioritizing brand safety, planning to implement a monitoring program or aren't sure where to start, there is something for everyone in our recorded ClickZ session, Why Brand Integrity is Paramount for Marketers in a Complex Cross-Channel Environment.
Having worked with thousands of brands, we are very familiar with the challenges digital marketers face owning brand protection in paid search. You have a lot on your plate, and while combating online trademark infringements by third-parties or partners helps protect your margins, it is one set of tasks on an already long list of responsibilities.
Since the onset of economic uncertainties brought on by the global pandemic, marketers have been asked to optimize their program spend and reduce unnecessary expenditure. What classifies as unnecessary is the subject of heated debate. One thing everyone agrees on, however, is that you shouldn’t pay commissions to affiliates who don’t abide by your affiliate program rules and who aren’t driving incremental revenue.
With access to a growing number of resources to conduct product and brand research, consumers are becoming increasingly more savvy. In fact, 90% of consumers use coupons when making a purchase, and digital coupon redemptions are projected to surpass $90 billion by 2022. With increased emphasis on discovering the best possible deal before making a purchase, marketers that once leveraged coupon codes to drive traffic, increase sales, target new customers, and build loyalty with existing customers, are experiencing complex risks associated with providing discount codes to their consumers.
As marketers scramble to stay ever-present across the digital marketing mix, they’re allocating additional marketing dollars to digital channels including affiliate marketing and paid search. Of those surveyed, 65% will increase investment in affiliate marketing budgets and 64% will allocate additional budget for paid search in 2021—surges in marketing spend that must be appropriately safeguarded to control the cost of customer acquisition.
Consumer behavior is ever-changing. These shifts in the buyer journey create costly, complex challenges for marketers seeking to achieve critical omnipresence. While increasing the number of meaningful digital touchpoints that consumers experience, equally important is protecting marketers’ cross-channel brand integrity—necessary audits that create a tax on resources and leave room for critical error if done manually.
More than ever, marketers are leaning into the affiliate channel because of its attractive performance-based pricing model that allows a cost-controlled solution to optimize in any economic climate. While the channel boasts benefits such as scale, automation and outcome-based pricing, affiliate (like anything) also carries the potential for significant risk if not monitored—compliance that is impossible to achieve through manual affiliate search audits.
Have you noticed anything fishy in your paid search campaigns lately? Unexplainable metrics? Unusual spikes in cost-per-click (CPC)? Or strange dips in click-through rates (CTRs)? You start going back through your PPC reporting to try to figure out what happened. Did you or someone on your team do something by mistake that could have caused a major change in the health of your account? You can’t put your finger on the problem. Frustration and confusion follow.
